Handle more than one session
Keep several trusted devices available and move between active sessions without losing your place.
Early access · Version 0.4.0
Remote Assist
Be there, even when you cannot be there.
See the screen they choose to share, guide every step, and control supported devices after they approve access.
Consent first
Encrypted connection
No recording by default
Production service onlineSecure connection from anywhere
Adaptive picture qualitySharper detail when the screen settles
One service. Every screen that matters.
Use one account across phones and computers.
Android
iOS
macOS
Windows
Linux
12languages
5platforms
1trusted account
A calmer way to solve tech problems
Help without the endless phone call.
Open a secure session, see what they see, and handle the hard part together. Remote Assist keeps controls close and active sessions easy to manage.
Encrypted session active
Responsive input · adaptive video
Prioritize clarity over noise
Video adapts to weak networks, then spends available bandwidth sharpening a screen that has stopped moving.
Sleep when help is finished
Pause streaming, keep a lightweight heartbeat, and ask the Endpoint to resume when support is needed again.
Two focused apps
The right experience on both sides.
Install Controller where help begins. Install Endpoint on the phone or computer receiving assistance.
Controller
Everything the helper needs.
See enrolled devices, rename them, open multiple sessions, send text and keys, zoom, sleep, resume, minimize, or end assistance.
Get Controller
Endpoint
Assistance that stays visible.
The person receiving help sees readiness, permissions, identity, and active assistance in one clear place.
Get Endpoint
From installation to assistance
Connected in three understandable steps.
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01
Create your account
Use Google or email and password in Controller. This account keeps every enrolled device separate from other customers.
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02
Add the Endpoint once
Enter the short setup key shown on the receiving device. Its installation identity is then remembered securely.
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03
Connect with approval
Choose the device and connect. The Endpoint shows the request and the operating system asks for required sharing permissions.
Trust is a product feature
Access is remembered. Consent is never hidden.
Remote Assist removes repeated account setup while preserving the approval and screen-sharing prompts required by each operating system.
Read the security answersPinned installation identity
Every enrolled device proves possession of its private key. An unexpected identity change requires enrollment again.
Encrypted media and controls
Screen video and input travel over encrypted peer channels, with the production service coordinating authenticated sessions.
Visible assistance
Endpoint status stays visible. Android and Apple capture prompts cannot be silently bypassed by the app.
No recording pipeline
The service relays session coordination and does not provide cloud video recording in this release.
Native where it matters
Familiar on every device.
Each app follows its operating system while sharing the same account, device, session, and language model.
Remote Assist 0.4.0
Choose where you help and where help arrives.
Controller is for the helper. Endpoint is for the device receiving assistance. Both connect only to the production service.
Early access distribution
Android APKs are release-signed. macOS is not notarized, Windows is not Authenticode-signed, and iOS currently provides an Apple Silicon Simulator build rather than a physical-device IPA.
Help in the language people know
Twelve languages, including full right-to-left layouts.
EnglishעבריתالعربيةРусский
EspañolFrançaisDeutschPortuguês
हिन्दी中文日本語Bahasa Indonesia
Clear answers before you install
Questions people ask first.
Remote access should be understandable. These are the important limits and expectations.
Can it connect again without another setup key?
Yes. The one-time setup key enrolls that installation. Later account access is automatic until the device is removed, its identity changes, or trust is revoked. Operating-system capture consent may still be required.
Can someone connect without the person knowing?
No. Endpoint status remains visible, and Android, iOS, and macOS enforce their own screen-sharing and permission prompts. Remote Assist does not bypass them.
Does remote control work on every platform?
Android, macOS, Windows, and Linux X11 support approved control within operating-system limits. iOS and Linux Wayland are view-only in this release.
What happens on a slow or unreliable connection?
The video profile lowers motion frame rate and resolution before sacrificing control delivery. When movement stops, available bandwidth is used to improve picture detail.
Can one helper support several devices?
Yes. One Controller account can enroll multiple Endpoints and keep multiple independent sessions open. Each Endpoint accepts one helper session at a time.
Is this ready for company-wide public deployment?
Version 0.4.0 is an early-access release for controlled use. Broad deployment still requires platform store signing, independent security review, managed operations, monitoring, and physical-device coverage.
When “what do you see?” is not enough
Show up on their screen.
Install Controller, add the devices you support once, and be ready when someone calls for help.